.inbox-workspace{max-width:1400px;margin:auto}.inbox-title{justify-content:space-between;align-items:center;gap:24px;margin:12px 0 28px;display:flex}.inbox-title h1{margin:8px 0;font-size:36px}.inbox-title p{color:#686868;margin:0}.inbox-panel{background:#fff;border:1px solid #ddd;border-radius:7px;margin-bottom:22px;padding:26px}.inbox-panel h2{margin:0 0 10px;font-size:22px}.inbox-panel h3{margin:22px 0 10px;font-size:16px}.inbox-panel p{color:#555;line-height:1.6}.inbox-connection{background:#fff;border:1px solid #ddd;border-top:3px solid #ed0016;border-radius:7px;align-items:center;gap:18px;padding:24px;display:flex}.inbox-connection h3{overflow-wrap:anywhere;margin:0 0 8px;font-size:17px}.inbox-connection p{color:#555;margin:0 0 6px}.inbox-connection small{color:#707070}.inbox-mail-icon{background:#f7f7f7;border-radius:50%;flex-shrink:0;place-items:center;width:54px;height:54px;display:grid}.inbox-connection-actions{flex-wrap:wrap;align-items:center;gap:10px;margin-left:auto;display:flex}.inbox-connection-actions label{gap:5px;font-size:12px;display:grid}.inbox-note{background:#f4f5f3;border-left:3px solid #666;align-items:center;gap:12px;margin:18px 0 24px;padding:16px 18px;font-size:13px;line-height:1.5;display:flex}.inbox-note svg{flex-shrink:0}.inbox-metrics{grid-template-columns:repeat(4,1fr);gap:18px;margin-bottom:24px;display:grid}.inbox-metrics>div{background:#fff;border:1px solid #ddd;border-radius:6px;gap:14px;padding:22px;display:grid}.inbox-metrics span{color:#666;font-size:12px}.inbox-metrics strong{font-size:36px;font-weight:600}.inbox-metrics>div:first-child strong{color:#ed0016}.inbox-queue-top{justify-content:space-between;align-items:center;gap:20px;margin-bottom:22px;display:flex}.inbox-demo-toggle{color:#666;align-items:center;gap:8px;font-size:12px;display:flex}.inbox-demo-toggle input{accent-color:#ed0016;width:auto}.inbox-toolbar{gap:14px;margin-bottom:18px;display:flex}.inbox-toolbar label{border:1px solid #ddd;border-radius:4px;flex:1;align-items:center;gap:8px;padding:0 12px;display:flex}.inbox-toolbar input{border:0;width:100%;padding:12px}.inbox-workspace select{background:#fff;border:1px solid #ccc;border-radius:4px;padding:10px;font-size:13px}.inbox-row{text-align:left;color:#272727;background:#fff;border:0;border-top:1px solid #eee;grid-template-columns:1.15fr 1fr 1.65fr 65px;align-items:center;gap:20px;width:100%;padding:22px 4px;font-size:13px;display:grid}.inbox-row:not(.inbox-columns){cursor:pointer}.inbox-row:hover:not(.inbox-columns){background:#fafafa}.inbox-row>span:last-child{justify-content:space-between;align-items:center;display:flex}.inbox-row small{color:#777;margin-top:6px;font-size:12px;display:block}.inbox-row em{color:#925600;align-items:center;gap:4px;margin-top:9px;font-size:11px;font-style:normal;display:flex}.inbox-columns{color:#888;letter-spacing:.8px;padding:14px 4px;font-size:10px}.inbox-status{color:#555;background:#f2f2f2;border-radius:4px;padding:6px 9px;font-size:11px;font-weight:500;display:inline-block}.inbox-status.waiting_on_dealer,.inbox-status.handling_requested{color:#925600;background:#fff5e6}.inbox-status.approval_documented,.inbox-status.credit_documented{color:#256134;background:#eff7f0}.inbox-status.decline_documented{color:#8a2931;background:#fff0f1}.inbox-empty{text-align:center;padding:42px 20px 36px}.inbox-empty>svg{color:#888;margin-bottom:18px}.inbox-empty p{max-width:530px;margin:16px auto 24px}.inbox-demo-banner{background:#fff5e6;padding:14px;font-size:12px;color:#815300!important}.inbox-case-grid{grid-template-columns:minmax(0,2.3fr) minmax(260px,1fr);gap:22px;margin-top:24px;display:grid}.inbox-next{background:#f7f7f7;border-left:3px solid #ed0016;gap:9px;padding:18px;font-size:14px;display:grid}.inbox-next span{color:#777;font-size:12px}.inbox-confirmed{align-items:center;gap:5px;font-size:12px;display:flex;color:#286b3b!important}.inbox-attention{background:#fff8ed;margin-top:22px;padding:16px;font-size:13px}.inbox-attention summary{cursor:pointer;align-items:center;gap:8px;font-weight:600;display:flex}.inbox-attention li{margin:8px 0;line-height:1.5}.inbox-footnote{margin-top:16px;line-height:1.6;display:block;color:#777!important;font-size:12px!important}.inbox-footnote svg{vertical-align:middle;margin-right:5px}.inbox-timeline article{border-top:1px solid #eee;padding:24px 0}.inbox-timeline-head{align-items:flex-start;gap:12px;display:flex}.inbox-timeline-head>span{background:#f2f2f2;border-radius:50%;flex-shrink:0;place-items:center;width:28px;height:28px;font-size:12px;display:grid}.inbox-timeline-head strong{font-size:14px}.inbox-timeline-head p{margin:5px 0;font-size:12px}.inbox-timeline blockquote{background:#fafafa;border-left:3px solid #ddd;margin:14px 0;padding:10px 16px;font-size:13px;line-height:1.6}.inbox-timeline summary{cursor:pointer;color:#555;margin:16px 0;font-size:12px}.inbox-timeline pre{white-space:pre-wrap;overflow-wrap:anywhere;background:#f8f8f8;max-height:500px;padding:18px;font:13px/1.7 inherit;overflow:auto}.inbox-facts{margin:0}.inbox-facts>div{border-top:1px solid #eee;padding:14px 0}.inbox-facts dt{color:#777;margin-bottom:6px;font-size:11px}.inbox-facts dd{overflow-wrap:anywhere;margin:0;font-size:14px}.inbox-facts a,.inbox-facts small{color:#777;margin-top:6px;font-size:11px;display:block}.inbox-files{gap:8px;margin:15px 0;display:grid}.inbox-files>div{flex-wrap:wrap;align-items:center;gap:8px;font-size:13px;display:flex}.inbox-files small{color:#777;width:100%}.inbox-audit{border-top:1px solid #eee;padding:14px 0;font-size:12px}.inbox-audit small{color:#777;margin-top:5px;display:block}.inbox-correction label{gap:8px;margin:18px 0;font-size:13px;display:grid}.inbox-correction input,.inbox-correction textarea{width:100%;font:inherit;border:1px solid #ccc;border-radius:4px;padding:12px}.inbox-correction textarea{min-height:85px}.inbox-error{color:#a21c2b;background:#fff0f0;margin-bottom:15px;padding:12px;font-size:13px}.inbox-progress{background:#fff;align-items:center;gap:18px;margin-bottom:20px;padding:16px;font-size:13px;display:flex}@media (width<=1050px){.inbox-connection{flex-wrap:wrap}.inbox-connection-actions{margin-left:0}.inbox-case-grid{grid-template-columns:minmax(0,1fr)}.inbox-case-grid aside{grid-template-columns:1fr 1fr;gap:18px;display:grid}.inbox-row{grid-template-columns:1fr 1fr 1.4fr 40px;gap:12px}}@media (width<=650px){.inbox-title{align-items:flex-start}.inbox-title h1{font-size:28px}.inbox-title p{font-size:13px}.inbox-metrics{grid-template-columns:1fr 1fr;gap:10px}.inbox-metrics>div{padding:16px}.inbox-metrics strong{font-size:28px}.inbox-panel{padding:18px}.inbox-toolbar,.inbox-queue-top{flex-direction:column;align-items:stretch}.inbox-row{grid-template-columns:1fr 1fr}.inbox-columns{display:none}.inbox-row>span:nth-child(3){grid-column:1/2}.inbox-case-grid aside{display:block}.inbox-connection{padding:18px}.inbox-connection .inbox-mail-icon{display:none}.inbox-title>.btn{font-size:11px}.inbox-next{padding:13px}}.forwarded-panel{color:#272727;background:#fff;border:1px solid #ddd;border-top:3px solid #ed0016;border-radius:7px;margin:0 0 22px}.forwarded-panel>summary{cursor:pointer;padding:22px 24px;font-size:18px;font-weight:600}.forwarded-panel>summary small{color:#686868;margin:8px 0 0 18px;font-size:13px;font-weight:400;display:block}.forwarded-content{padding:0 24px 24px}.forwarded-content p,.forwarded-content li{overflow-wrap:anywhere;font-size:13px;line-height:1.6}.forwarded-content h3{margin:0;font-size:18px}.forwarded-content h4{margin:16px 0 10px;font-size:14px}.forwarded-content small{color:#686868;font-size:12px;line-height:1.5}.forwarded-content label{gap:7px;margin:12px 0;font-size:13px;display:grid}.forwarded-content input,.forwarded-content textarea,.forwarded-content select{box-sizing:border-box;width:100%;min-width:0;font:inherit;background:#fff;border:1px solid #ccc;border-radius:4px;padding:10px}.forwarded-content textarea{resize:vertical;min-height:80px}.forwarded-content fieldset{border:0;min-width:0;margin:0;padding:0}.forwarded-content summary{cursor:pointer;font-size:13px;font-weight:600}.forwarded-content :focus-visible,.forwarded-panel>summary:focus-visible{outline-offset:3px;outline:2px solid #ad0010}.forwarded-content button:disabled{opacity:.55;cursor:not-allowed}.forwarded-content .forwarded-check{align-items:center;display:flex}.forwarded-check input{accent-color:#ed0016;width:auto}.forwarded-upload,.forwarded-receiver{background:#fafafa;border:1px solid #e5e5e5;border-radius:5px;margin:18px 0;padding:18px}.forwarded-upload .btn{margin-top:14px}.forwarded-upload small,.forwarded-file small{display:block}.forwarded-actions,.forwarded-heading{flex-wrap:wrap;align-items:center;gap:12px;display:flex}.forwarded-heading{justify-content:space-between;margin:22px 0 12px}.forwarded-messages{max-height:440px;overflow:auto}.forwarded-messages>article{border-top:1px solid #eee;padding:12px 0}.forwarded-message{text-align:left;width:100%;color:inherit;cursor:pointer;font:inherit;background:#fafafa;border:1px solid #0000;border-radius:4px;grid-template-columns:minmax(0,1fr) auto;gap:8px 16px;padding:14px;font-size:13px;display:grid}.forwarded-message strong{overflow-wrap:anywhere}.forwarded-message[aria-pressed=true]{background:#fff5f6;border-color:#ed0016}.forwarded-message small{grid-column:1/-1}.forwarded-detail{border-top:2px solid #ddd;margin-top:22px}.forwarded-claim{border:1px solid #ddd;border-radius:5px;margin:14px 0;padding:4px 16px 16px}.forwarded-warning{color:#815300;background:#fff8ed;padding:12px;font-size:13px}.forwarded-files{grid-template-columns:repeat(auto-fit,minmax(min(100%,260px),1fr));gap:14px;display:grid}.forwarded-file{overflow-wrap:anywhere;border:1px solid #ddd;border-radius:5px;min-width:0;padding:16px;font-size:13px}.forwarded-file img{object-fit:contain;background:#f6f6f6;width:100%;height:170px;margin-bottom:12px;display:block}.forwarded-source{margin-top:24px}.forwarded-source pre{white-space:pre-wrap;overflow-wrap:anywhere;background:#f7f7f7;max-height:360px;padding:16px;font:13px/1.6 inherit;overflow:auto}@media (width<=650px){.forwarded-content{padding:0 16px 16px}.forwarded-panel>summary{padding:18px 16px}.forwarded-message{grid-template-columns:1fr}.forwarded-actions{flex-direction:column;align-items:stretch}}.forwarded-content .btn{color:#272727;min-height:38px;font:inherit;cursor:pointer;background:#fff;border:1px solid #d6d6d6;border-radius:4px;justify-content:center;align-items:center;gap:8px;padding:10px 14px;font-size:12px;font-weight:600;display:inline-flex}.forwarded-content .btn.primary{color:#fff;background:#ed0016;border-color:#ed0016}.forwarded-content .btn:hover:not(:disabled){filter:brightness(.96)}:root{color:#202020;font-synthesis:none;--green:#ef0010;--deep:#121212;--red:#ef0010;--muted:#666;--line:#dedede;--surface:#fff;--cream:#f2f2f2;background:#f2f2f2;font-family:Noto Sans,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}*{box-sizing:border-box}body{margin:0}button,input,select,textarea{font:inherit}button,a,input,select,textarea{-webkit-tap-highlight-color:transparent}button{cursor:pointer}button:disabled{cursor:not-allowed;opacity:.48}button:focus-visible,a:focus-visible{outline-offset:3px;outline:3px solid #ef0010}input:focus,textarea:focus,select:focus{outline-offset:1px;outline:2px solid #ef0010}a{color:inherit}button{border:0}h1,h2,h3,h4,p{margin:0}h1{letter-spacing:-1.4px;font-size:35px;font-weight:600;line-height:1.2}h2{letter-spacing:-.45px;font-size:20px;font-weight:600}h3{font-size:16px;font-weight:600}p{line-height:1.6}small{font-size:12px;line-height:1.5}code,pre{font-family:ui-monospace,SFMono-Regular,Menlo,monospace}button svg{flex-shrink:0}input,textarea,select{min-width:0}textarea{resize:vertical}.app{min-height:100vh;display:flex}.sidebar{background:var(--deep);color:#f4f4f4;z-index:40;flex-direction:column;width:246px;padding:35px 20px 0;display:flex;position:fixed;inset:0 auto 0 0}.brand{flex-direction:column;margin:0 10px 44px;text-decoration:none;display:flex}.brand-word{letter-spacing:-1.2px;white-space:nowrap;font-size:31px;font-style:italic;font-weight:800;line-height:1}.brand-mark{color:#ed6254;margin-left:3px;font-size:49px;line-height:0;display:inline-block;transform:translateY(4px)}.brand-sub{letter-spacing:2px;color:#b4b4b4;margin-top:12px;font-size:9px}.sidebar-section{letter-spacing:1.8px;color:#989898;margin-bottom:15px;padding:0 13px;font-size:9px;font-weight:600}.sidebar nav{gap:7px;display:grid}.sidebar nav button{color:#bdbdbd;text-align:left;white-space:nowrap;background:0 0;border-radius:6px;align-items:center;gap:12px;padding:13px;font-size:12px;display:flex}.sidebar nav button.active{color:#fff;background:#3d3d3d}.nav-dot{background:#bfbfbf;border-radius:50%;width:5px;height:5px;margin-left:auto}.sidebar-note{color:#c6c6c6;margin-top:auto;padding:36px 13px 30px}.sidebar-note>svg{color:#c4c4c4;margin-bottom:15px}.sidebar-note h4{color:#e6e6e6;margin-bottom:9px;font-size:13px;font-weight:500}.sidebar-note p{color:#a2a2a2;font-size:11px;line-height:1.75}.pilot-dot{color:#d1d1d1;align-items:center;gap:8px;margin-top:17px;font-size:10px;display:flex}.pilot-dot:before{content:"";background:#bababa;border-radius:50%;width:5px;height:5px}.user-card{border-top:1px solid #474747;align-items:center;gap:9px;padding:22px 0;display:flex}.avatar{background:#585858;border-radius:50%;flex-shrink:0;place-items:center;width:33px;height:33px;font-size:10px;display:grid}.user-card strong,.user-card small{display:block}.user-card strong{font-size:11px;font-weight:500}.user-card small{color:#9e9e9e;margin-top:4px;font-size:9px}.user-card button{color:#a9a9a9;background:0 0;margin-left:auto;padding:4px}.main-shell{flex:1;min-width:0;margin-left:246px}.topbar{border-bottom:1px solid var(--line);background:#fafafa;justify-content:space-between;align-items:center;gap:20px;height:77px;padding:0 40px;display:flex}.breadcrumb{color:#a1a1a1;align-items:center;gap:12px;font-size:11px;display:flex}.breadcrumb span{color:#616161}.top-right{align-items:center;gap:24px;display:flex}.pilot-label{color:#616161;align-items:center;gap:7px;font-size:10px;font-weight:500;display:flex}.pilot-label span{background:#8d8d8d;border-radius:50%;width:5px;height:5px}.date-label{color:#8f8f8f;border-left:1px solid #e0e0e0;padding-left:24px;font-size:11px}.mobile-menu{display:none}main{max-width:1600px;min-height:calc(100vh - 130px);margin:auto;padding:37px 40px 50px}.page-heading{justify-content:space-between;align-items:center;gap:25px;margin-bottom:31px;display:flex}.page-heading p{color:#818181;margin-top:11px;font-size:13px}.page-heading.compact{margin-bottom:24px}.eyebrow{letter-spacing:1.8px;color:#7b7b7b;margin-bottom:13px;font-size:9px;font-weight:700;display:block}.eyebrow.light{color:#cdcdcd}.button{white-space:nowrap;border:1px solid #0000;border-radius:5px;justify-content:center;align-items:center;gap:9px;padding:12px 17px;font-size:11px;font-weight:600;line-height:1.5;text-decoration:none;transition:background .16s;display:inline-flex}.button.primary{background:var(--green);color:#fff}.button.text{color:#4b4b4b;background:0 0;padding:8px 0}.button.danger-text{color:#a44638;background:0 0;padding:8px 0}.button.full{width:100%}.button-row,.heading-actions{flex-wrap:wrap;align-items:center;gap:10px;display:flex}.button-row{margin-top:20px}.stats{grid-template-columns:repeat(4,1fr);gap:17px;margin-bottom:30px;display:grid}.stat{border:1px solid var(--line);background:#fff;border-radius:8px;min-width:0;padding:22px 22px 20px}.stat>div{color:#7a7a7a;justify-content:space-between;align-items:center;gap:7px;font-size:11px;font-weight:500;display:flex}.stat>div svg{color:#9c9c9c}.stat>strong{letter-spacing:-1.8px;margin:17px 0 12px;font-size:36px;font-weight:500;line-height:1;display:block}.stat>small{color:#919191;font-size:10px}.stat.accent{background:#ededed;border-color:#e3e3e3}.stat.accent>strong{color:#3a3a3a}.dashboard-grid{grid-template-columns:minmax(0,1fr) 250px;align-items:start;gap:24px;display:grid}.panel{border:1px solid var(--line);background:#fff;border-radius:8px;min-width:0;overflow:hidden}.panel-heading{justify-content:space-between;align-items:center;gap:20px;padding:23px 25px;display:flex}.panel-heading p{color:#919191;margin-top:6px;font-size:11px}.panel-heading .eyebrow{margin-bottom:8px}.count-label{color:#8a8a8a;white-space:nowrap;font-size:10px}.queue-tools{justify-content:space-between;align-items:center;gap:20px;margin:0 25px 19px;display:flex}.searchbox{color:#a2a2a2;background:#fcfcfc;border:1px solid #e4e4e4;border-radius:5px;align-items:center;gap:10px;padding:9px 12px;display:flex}.searchbox input{color:#3c3c3c;background:0 0;border:0;outline:none;width:100%;min-width:0;font-size:11px}.searchbox input::placeholder{color:#9c9c9c}.queue-tools .searchbox{flex:1}.checkline{white-space:nowrap;color:#919191;align-items:center;gap:6px;font-size:10px;display:flex}.checkline input{accent-color:var(--green)}.tabs{border-bottom:1px solid var(--line);gap:18px;padding:0 25px;display:flex;overflow:auto}.tabs button{color:#8f8f8f;white-space:nowrap;background:0 0;border-bottom:2px solid #0000;padding:13px 0;font-size:11px}.tabs button.active{color:#3a3a3a;border-color:#4e4e4e;font-weight:600}.table-wrap{overflow:auto}table{border-collapse:collapse;text-align:left;width:100%;font-size:12px}th{letter-spacing:.7px;color:#949494;white-space:nowrap;background:#fbfbfb;border-bottom:1px solid #eee;padding:14px 20px;font-size:9px;font-weight:500}td{border-bottom:1px solid #eee;padding:19px 20px;line-height:1.5}tbody tr:last-child td{border-bottom:0}td strong,td small{display:block}td strong{margin:3px 0;font-size:11px;font-weight:500}td small{color:#8e8e8e;margin-top:3px;font-size:10px}td a{color:var(--green);align-items:center;gap:5px;margin-top:5px;font-size:11px;display:flex}.case-table tbody tr{cursor:pointer}.case-table tbody tr:hover{background:#fbfbfb}.case-ref{color:#6e6e6e;background:0 0;padding:0;font-family:ui-monospace,monospace;font-size:10px;font-weight:500}.test-tag{vertical-align:middle;color:#9a7950;letter-spacing:.8px;background:#f4ead8;border:1px solid #eadcc4;border-radius:3px;margin-left:7px;padding:2px 5px;font-size:8px;line-height:1.1;display:inline-block}.muted{color:#919191;font-size:11px}.badge{color:#7c7c7c;white-space:nowrap;text-transform:none;background:#f1f1f1;border-radius:4px;align-items:center;gap:6px;padding:6px 8px;font-size:9px;line-height:1;display:inline-flex}.badge>span{background:currentColor;border-radius:50%;width:4px;height:4px}.badge.in_review,.badge.submitted,.badge.disposition_review{color:#656565;background:#efefef}.badge.approved,.badge.credit_issued,.badge.ready_for_credit{color:#5e5e5e;background:#ededed}.badge.info_needed,.badge.disposition_pending{color:#9c7836;background:#fcf0df}.badge.on_hold,.badge.declined{color:#a56352;background:#f8e9e5}.badge.closed{color:#6b6b6b;background:#ebebeb}.dashboard-aside{gap:20px;display:grid}.pilot-card{background:#ebebeb;border-radius:7px;padding:27px 23px}.pilot-card .eyebrow{color:#7c7c7c;letter-spacing:1.5px;font-size:8px}.pilot-card h2{letter-spacing:-.6px;font-size:24px;font-weight:500;line-height:1.2}.pilot-card>p{color:#838383;margin:15px 0 20px;font-size:11px;line-height:1.8}.pilot-check{color:#666;align-items:center;gap:9px;margin:12px 0;font-size:10px;display:flex}.pilot-check svg{color:#8b8b8b}.pilot-rule{background:#dadada;height:1px;margin:22px 0 17px}.tiny{color:#848484;font-size:10px;line-height:1.7;display:block}.quick-card{border:1px solid var(--line);background:#fff;border-radius:8px;padding:24px}.circle-icon{color:#787878;background:#f0f0f0;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:35px;height:35px;display:inline-flex}.quick-card h3{margin-top:17px;font-size:14px}.quick-card p{color:#8c8c8c;margin:10px 0;font-size:11px}.quick-card .button{font-size:10px}.empty{text-align:center;color:#8a8a8a;max-width:520px;margin:auto;padding:63px 25px 70px}.empty-icon{color:#949494;background:#f2f2f2;border-radius:50%;place-items:center;width:64px;height:64px;margin-bottom:19px;display:inline-grid}.empty h3{letter-spacing:-.4px;color:#4b4b4b;margin-bottom:10px;font-size:17px}.empty p{max-width:330px;margin:auto;font-size:12px;line-height:1.8}.empty .button{margin-top:22px}.footer{color:#9e9e9e;border-top:1px solid #e5e5e5;justify-content:space-between;padding:17px 40px;font-size:9px;display:flex}.loading,.boot{color:#7b7b7b;justify-content:center;align-items:center;gap:15px;padding:70px 25px;font-size:13px;display:flex}.boot{height:100vh}.spin{animation:1s linear infinite spin}@keyframes spin{to{transform:rotate(360deg)}}.back-link{color:#858585;background:0 0;align-items:center;gap:8px;margin-bottom:24px;padding:0;font-size:11px;display:flex}.dot-sep{color:silver;padding:0 7px}.case-progress{border:1px solid var(--line);background:#fff;border-radius:7px;grid-template-columns:repeat(5,1fr);margin-bottom:22px;display:grid;overflow:hidden}.case-progress>div{color:#a0a0a0;border-right:1px solid #eee;align-items:center;gap:9px;padding:16px 18px;font-size:10px;line-height:1.5;display:flex}.case-progress>div:last-child{border-right:0}.case-progress>div>span{border:1px solid #e3e3e3;border-radius:50%;flex-shrink:0;place-items:center;width:20px;height:20px;font-size:9px;display:grid}.case-progress .done{color:#5d5d5d}.case-progress .done>span{background:#ededed;border-color:#ededed}.status-note{align-items:center;gap:13px;margin-bottom:27px;display:flex}.status-note strong{font-size:11px;font-weight:600}.status-note p{color:#888;margin-top:4px;font-size:12px}.case-tabs{gap:30px;margin-bottom:25px;padding:0}.case-tabs button{padding:15px 0;font-size:12px}.review-layout{grid-template-columns:minmax(0,1fr) 276px;align-items:start;gap:24px;display:grid}.review-main,.review-aside{gap:22px;display:grid}.detail-card{padding:25px}.detail-card .eyebrow{margin-bottom:17px}.detail-card h3{margin-bottom:14px;line-height:1.4}.detail-card>p{color:#8a8a8a;overflow-wrap:anywhere;margin:13px 0;font-size:12px}.detail-card .address{align-items:start;gap:9px;font-size:11px;line-height:1.7;display:flex}.address svg{flex-shrink:0;margin-top:3px}dl{margin:20px 0 0}dt{color:#9e9e9e;margin:16px 0 5px;font-size:9px}dd{color:#595959;overflow-wrap:anywhere;margin:0;font-size:11px}.quiet-note{color:#959595;align-items:flex-start;gap:11px;padding:0 6px;display:flex}.quiet-note svg{flex-shrink:0;margin-top:4px}.quiet-note p{font-size:10px;line-height:1.8}.assessment-body{padding:0 25px 25px}.assessment-summary{color:#5e5e5e;font-size:13px;line-height:1.85}.assessment-meta{color:#9c9c9c;align-items:center;gap:7px;margin-top:15px;font-size:10px;display:flex}.assessment-empty{color:#959595;align-items:center;gap:15px;padding:20px 0 5px;display:flex}.assessment-empty svg{flex-shrink:0}.assessment-empty p{color:#848484;font-size:12px;line-height:1.8}.processing{background:#f3f3f3;border-radius:5px;align-items:center;gap:16px;margin-bottom:17px;padding:18px;display:flex}.processing strong{font-size:12px}.processing p{color:#989898;margin-top:5px;font-size:11px}.notice{color:#8a865f;background:#f5f4e9;border:1px solid #e9e8d3;border-radius:5px;margin:18px 0;padding:17px 18px;font-size:11px;line-height:1.7}.notice:has(>svg){align-items:flex-start;gap:15px;display:flex}.notice>svg{flex-shrink:0;margin-top:2px}.notice p{margin:4px 0 0;font-size:11px}.notice strong{font-size:12px;font-weight:600}.notice ul{margin:9px 0 0;padding-left:18px}.notice.error,.inline-error{color:#a15844;background:#fdf0eb;border-color:#f0d3c7}.inline-error{border:1px solid #f0d3c7;border-radius:5px;margin:15px 0;padding:13px 16px;font-size:12px;line-height:1.6}.observations{border-top:1px solid var(--line);margin-top:21px;padding-top:15px}.observations summary,.calculation summary,.review-form summary,.override summary{cursor:pointer;color:#595959;font-size:12px;font-weight:500;line-height:1.6}.observations table{margin-top:15px}.observations td,.observations th{vertical-align:top;padding:12px 10px;font-size:11px}.observations th{font-size:9px}.observations li{color:#8d8d8d;font-size:11px;line-height:1.7}.observations>small{color:#9a9a9a;font-size:10px;display:block}.tire-title{align-items:center;gap:13px;display:flex}.tire-title h2{font-size:17px}.tire-number{color:#858585;background:#f1f1f1;border-radius:6px;flex-shrink:0;place-items:center;width:34px;height:34px;font-size:13px;display:grid}.tire-body{padding:0 25px 26px}.tire-body>p{color:#858585;margin:17px 0;font-size:12px}.tire-facts{border-top:1px solid var(--line);border-bottom:1px solid var(--line);grid-template-columns:repeat(3,1fr);gap:15px;padding:18px 0;display:grid}.tire-facts small{letter-spacing:.8px;color:#9a9a9a;font-size:8px}.tire-facts strong{color:#606060;overflow-wrap:anywhere;margin-top:6px;font-size:11px;font-weight:500;display:block}.mini-evidence{grid-template-columns:repeat(5,1fr);gap:10px;margin-top:20px;display:grid}.mini-evidence a{min-width:0;text-decoration:none}.mini-evidence img{object-fit:cover;background:#f2f2f2;border-radius:4px;width:100%;height:80px}.mini-evidence span{color:#919191;margin-top:5px;font-size:8px;display:block}.recommendation{background:#f4f4f4;border-radius:5px;margin-top:23px;padding:19px}.recommendation .eyebrow{margin-bottom:9px;font-size:8px}.recommendation h3{text-transform:capitalize;color:#565656;font-size:14px}.recommendation p{color:#858585;margin-top:9px;font-size:12px}.recommendation small{color:#9e9e9e;margin-top:10px;font-size:9px;display:block}.calculation{background:#fbfbfb;border:1px solid #eaeaea;border-radius:5px;margin-top:18px;padding:14px 17px}.calculation summary strong{float:right;color:#757575;font-size:14px}.calculation p{color:#8f8f8f;margin:14px 0;font-size:11px}.calculation pre{color:#848484;white-space:pre-wrap;font-size:10px}.calculation>small{color:#909090;font-size:10px}.calc-values{gap:8px;margin:13px 0;display:grid}.calc-values span{color:#8c8c8c;justify-content:space-between;font-size:11px;display:flex}.calc-values b{color:#6e6e6e;font-weight:500}.confirmed-decision{color:#737373;background:#f0f0f0;border:1px solid #e7e7e7;border-radius:5px;align-items:flex-start;gap:12px;margin-top:20px;padding:16px;display:flex}.confirmed-decision>svg{flex-shrink:0;margin-top:2px}.confirmed-decision strong{font-size:11px}.confirmed-decision p{color:gray;margin-top:8px;font-size:12px}.confirmed-decision small{color:#9d9d9d;margin-top:9px;font-size:10px;display:block}.review-form{border-top:1px solid var(--line);margin-top:23px;padding-top:19px}.review-form[open]>summary{margin-bottom:18px}.disposition{border-top:1px solid var(--line);margin-top:24px;padding-top:20px}.disposition>p{color:#8e8e8e;font-size:12px}.field{flex-direction:column;gap:8px;min-width:0;margin-bottom:19px;display:flex}.field>span{color:#636363;font-size:11px;font-weight:500}.field b{color:#c19a73;font-weight:400}.field input,.field textarea,.field select{color:#4e4e4e;background:#fff;border:1px solid #e2e2e2;border-radius:5px;width:100%;padding:12px 13px;font-size:12px;line-height:1.5;transition:border-color .15s}.field input::placeholder,.field textarea::placeholder{color:#a8a8a8}.field small{color:#9d9d9d;font-size:10px;line-height:1.6}.field textarea{min-height:70px}.form-grid{grid-template-columns:1fr 1fr;gap:0 20px;display:grid}.form-grid.thirds{grid-template-columns:repeat(3,1fr)}.form-heading{margin:20px 0;font-size:14px}.form-heading-row{justify-content:space-between;align-items:center;gap:15px;margin:25px 0 19px;display:flex}.form-heading-row h3{font-size:14px}.form-heading-row .muted{font-size:10px}.wizard-layout{grid-template-columns:220px minmax(0,1fr);align-items:start;gap:30px;display:grid}.steps{padding-top:15px}.steps>button{text-align:left;color:#a7a7a7;background:0 0;align-items:center;gap:14px;width:100%;margin-bottom:9px;padding:15px 5px;display:flex}.steps>button>span{border:1px solid #dedede;border-radius:50%;flex-shrink:0;place-items:center;width:29px;height:29px;font-size:11px;display:grid}.steps strong{font-size:12px;font-weight:500;display:block}.steps small{color:#a7a7a7;margin-top:5px;font-size:9px;display:block}.steps .current>span{background:var(--green);color:#fff;border-color:var(--green)}.steps .current{color:#4c4c4c}.steps .done>span{color:#888;background:#ebebeb;border-color:#ebebeb}.step-tip{color:#a0a0a0;border-top:1px solid #e3e3e3;margin:24px 25px 0 5px;padding-top:24px}.step-tip p{margin-top:13px;font-size:11px;line-height:1.8}.wizard-content{padding:30px 33px}.section-heading{margin-bottom:30px}.section-heading .eyebrow{font-size:8px}.section-heading h2{font-size:26px;font-weight:500}.section-heading p{color:#949494;margin-top:9px;font-size:12px}.search-location{grid-template-columns:minmax(0,1.5fr) minmax(0,1fr) auto;align-items:end;gap:12px;margin-bottom:20px;display:grid}.search-location .field{margin-bottom:0}.search-location .button{margin-bottom:1px}.location-results{gap:10px;max-height:450px;margin-bottom:22px;display:grid;overflow:auto}.location-results>button{text-align:left;color:#959595;background:#fff;border:1px solid #e4e4e4;border-radius:5px;align-items:center;gap:13px;padding:17px;display:flex}.location-results>button>div{flex:1;min-width:0}.location-results strong{color:#5d5d5d;font-size:12px;font-weight:500;display:block}.location-results span{color:#979797;margin-top:5px;font-size:10px;line-height:1.6;display:block}.location-results small{color:#a9a9a9;margin-top:3px;font-size:10px;display:block}.selected-location{background:#f2f2f2;border:1px solid #e3e3e3;border-radius:5px;align-items:center;gap:15px;margin:20px 0;padding:22px;display:flex}.selected-location .eyebrow{margin-bottom:7px;font-size:8px}.selected-location h3{font-size:15px}.selected-location p{color:#919191;margin-top:5px;font-size:11px}.selected-location small{color:#a0a0a0;font-size:10px}.text-link{color:#797979;text-underline-offset:4px;background:0 0;border:0;padding:5px 0;font-size:11px;text-decoration:underline;display:inline-block}.manual-entry{border-top:1px solid var(--line);margin-top:25px;padding-top:25px}.tire-tabs{flex-wrap:wrap;gap:9px;margin-bottom:26px;display:flex}.tire-tabs button{color:#9a9a9a;background:#fff;border:1px solid #e4e4e4;border-radius:5px;align-items:center;gap:7px;padding:9px 12px;font-size:10px;display:flex}.tire-tabs button.active{color:#696969;background:#ededed;border-color:#d3d3d3}.evidence-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:15px;margin-bottom:24px;display:grid}.evidence-slot{background:#fcfcfc;border:1px dashed #dadada;border-radius:6px;min-width:0;padding:18px}.evidence-slot.has-evidence{background:#fff;border-style:solid}.evidence-title{color:#9d9d9d;align-items:center;gap:9px;display:flex}.evidence-title>span{align-items:center;display:flex}.evidence-title strong{color:#6d6d6d;flex:1;font-size:11px;font-weight:500}.evidence-slot>p{color:#a2a2a2;margin:12px 0 15px;font-size:10px;line-height:1.7}.evidence-slot .button{padding:8px 12px;font-size:10px}.evidence-file{border-top:1px solid #efefef;align-items:center;gap:5px;margin-bottom:10px;padding:10px 0;display:flex}.evidence-file>a{flex:1;align-items:center;gap:9px;min-width:0;text-decoration:none;display:flex}.evidence-file img{object-fit:cover;border-radius:3px;width:43px;height:43px}.evidence-file span{color:#7a7a7a;white-space:nowrap;text-overflow:ellipsis;min-width:0;font-size:10px;overflow:hidden}.evidence-file small{color:#a7a7a7;font-size:8px;display:block}.evidence-file button{color:#ababab;background:0 0}.file-button,.file-import{cursor:pointer;color:#757575;justify-content:center;align-items:center;gap:6px;font-size:10px;line-height:1.5;display:inline-flex}.file-button{background:#fff;border:1px solid #e0e0e0;border-radius:4px;padding:9px 12px}.file-import{text-underline-offset:3px;color:#a9a9a9;margin-top:11px;font-size:9px;text-decoration:underline;display:block}.file-button input,.file-import input{display:none}.file-button.disabled,.file-import.disabled{pointer-events:none;opacity:.5}.green{color:#969696}.wizard-footer{border-top:1px solid var(--line);justify-content:space-between;align-items:center;gap:15px;margin-top:35px;padding-top:25px;display:flex}.wizard-footer>span{color:#a9a9a9;font-size:10px}.review-summary{border-bottom:1px solid var(--line);color:#9b9b9b;align-items:flex-start;gap:17px;padding:21px 0;display:flex}.review-summary h3{color:#606060;font-size:15px}.review-summary p{color:#919191;margin-top:6px;font-size:11px}.review-summary small{color:#a4a4a4;font-size:10px}.review-tire{border-bottom:1px solid var(--line);align-items:center;gap:12px;padding:18px 0;display:flex}.review-tire strong{color:#7b7b7b;font-size:12px}.review-tire p{color:#a7a7a7;margin-top:7px;font-size:10px}.certification{color:#8b8b8b;background:#f3f3f3;border:1px solid #e5e5e5;border-radius:5px;align-items:flex-start;gap:12px;margin:25px 0;padding:17px;font-size:11px;line-height:1.8;display:flex}.certification input{accent-color:var(--green);flex-shrink:0;margin-top:4px}.override{margin-top:20px}.override p{color:#949494;margin:13px 0;font-size:11px}.gallery{grid-template-columns:repeat(4,minmax(0,1fr));gap:23px;padding:0 25px 28px;display:grid}.gallery-item{min-width:0;text-decoration:none}.gallery-image{color:#a4a4a4;background:#f1f1f1;border:1px solid #e7e7e7;border-radius:6px;justify-content:center;align-items:center;height:150px;display:flex;position:relative;overflow:hidden}.gallery-image img{object-fit:cover;width:100%;height:100%}.gallery-open{color:#fff;background:#244523a3;border-radius:3px;padding:1px;position:absolute;top:9px;right:9px}.gallery-item>strong{color:#727272;margin:12px 0 7px;font-size:12px;display:block}.gallery-item>span{color:#a3a3a3;font-size:10px;display:block}.gallery-item>small{color:#b5b5b5;overflow-wrap:anywhere;margin-top:5px;font-size:9px;display:block}.quality-warning{color:#ae8e54;margin-top:7px;font-size:9px}.timeline{padding:5px 30px 30px}.timeline-item{gap:16px;padding-bottom:30px;display:flex;position:relative}.timeline-item:not(:last-child):before{content:"";background:#e4e4e4;width:1px;position:absolute;top:22px;bottom:0;left:10px}.timeline-dot{color:#9e9e9e;background:#efefef;border-radius:50%;flex-shrink:0;place-items:center;width:21px;height:21px;display:grid}.timeline-item strong{color:#6e6e6e;text-transform:capitalize;font-size:12px;font-weight:500}.timeline-item small{color:#aaa;margin-top:5px;font-size:10px;display:block}.timeline-item p{color:#8f8f8f;margin-top:10px;font-size:12px}.review-records{border-top:1px solid var(--line);padding:25px 30px}.review-records h3{margin-bottom:18px}.review-records details{color:#8d8d8d;margin:15px 0;font-size:11px}.review-records summary{cursor:pointer}.review-records pre{white-space:pre-wrap;overflow-wrap:anywhere;font-size:10px}.message-list{gap:20px;padding:0 25px 28px;display:grid}.email-preview{background:#fff;border:1px solid #e6e6e6;border-radius:6px;padding:23px}.email-preview>div{color:#a7a7a7;align-items:center;gap:12px;display:flex}.email-preview strong{color:#6a6a6a;flex:1;font-size:12px;font-weight:500}.email-preview dl{grid-template-columns:40px 1fr;gap:7px;margin:20px 0;display:grid}.email-preview dt,.email-preview dd{margin:0;font-size:10px}.email-preview p{white-space:pre-wrap;color:#7c7c7c;border-top:1px solid #eee;padding-top:18px;font-size:12px;line-height:1.9}.email-preview>small{color:#aeaeae;margin-top:20px;font-size:9px;display:block}.preview-tag{letter-spacing:.7px;white-space:nowrap;color:#a3986f;background:#faf7ec;border:1px solid #ddd;border-radius:3px;padding:5px 7px;font-size:8px;font-weight:500;display:inline-block}.payload-preview{white-space:pre-wrap;overflow-wrap:anywhere;color:#737373;background:#f9f9f9;border-top:1px solid #ebebeb;max-height:650px;margin:0;padding:25px;font-size:11px;overflow:auto}.policy-search{max-width:480px;margin:26px 0}.policy-grid{grid-template-columns:repeat(2,1fr);gap:24px;margin-bottom:24px;display:grid}.policy-card{padding:27px}.policy-card>svg{color:#9d9d9d;margin-bottom:20px}.policy-card .eyebrow{font-size:8px}.policy-card h2{margin-bottom:15px}.policy-card>p{color:#858585;white-space:pre-wrap;font-size:12px;line-height:1.85}.policy-foot{border-top:1px solid var(--line);color:#a8a8a8;flex-wrap:wrap;justify-content:space-between;gap:10px;margin-top:20px;padding-top:15px;font-size:9px;display:flex}.policy-card li{color:#8c8c8c;margin:10px 0;font-size:12px;line-height:1.9}.integration-flow{color:#b9b9b9;background:#ececec;border:1px solid #e2e2e2;border-radius:8px;align-items:center;gap:24px;margin-bottom:27px;padding:34px;display:flex}.integration-flow>div{text-align:center;flex-direction:column;flex:1;align-items:center;gap:14px;min-width:0;display:flex}.integration-flow>div>svg{color:#9a9a9a}.integration-flow strong{color:#6c6c6c;font-size:14px}.integration-flow code{color:#888;overflow-wrap:anywhere;background:#f6f6f6;border:1px solid #e3e3e3;border-radius:4px;max-width:100%;padding:8px 12px;font-size:10px}.integration-flow small{color:#a5a5a5;font-size:10px}.two-panels{grid-template-columns:1fr 1fr;gap:24px;margin-bottom:24px;display:grid}.two-panels .detail-card{padding:29px}.team-panel{margin:26px 0}.password-panel{max-width:720px}.toast{color:#e8e8e8;z-index:100;background:#2c2c2c;border-radius:8px;align-items:center;gap:12px;width:max-content;max-width:min(700px,100vw - 30px);padding:17px 21px;font-size:12px;line-height:1.5;display:flex;position:fixed;bottom:25px;left:50%;transform:translate(-50%);box-shadow:0 8px 32px #142d2830}.toast.error{color:#fff5ec;background:#763e2f}.toast>svg{flex-shrink:0}.toast button{color:inherit;background:0 0;margin-left:5px;padding:3px}.modal-backdrop{z-index:80;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);background:#121212bb;justify-content:center;align-items:center;padding:24px;display:flex;position:fixed;inset:0}.camera-modal{background:#fff;border-radius:10px;width:min(740px,100%);max-height:95vh;padding:25px;overflow:auto}.modal-heading{justify-content:space-between;align-items:center;margin-bottom:20px;display:flex}.modal-heading .eyebrow{margin-bottom:8px}.modal-heading button{color:#8d8d8d;background:0 0;padding:6px}.camera-preview{aspect-ratio:4/3;background:#222;border-radius:7px;position:relative;overflow:hidden}.camera-preview video,.camera-preview>img{object-fit:contain;width:100%;height:100%}.camera-caption{text-align:center;color:#fff;text-shadow:0 1px 6px #000;background:#1a3027bb;border-radius:5px;padding:10px;font-size:12px;position:absolute;bottom:20px;left:15px;right:15px}.camera-modal>p{color:#a3a3a3;margin:16px 0;font-size:11px}.modal-actions{justify-content:space-between;gap:15px;margin-top:20px;display:flex}.login{grid-template-columns:1.05fr 1fr;min-height:100vh;display:grid}.login-story{color:#fff;background:#2d2d2d;flex-direction:column;justify-content:space-between;padding:60px 65px;display:flex;position:relative;overflow:hidden}.login-story>.brand-word{z-index:1;font-size:36px}.login-story h1{letter-spacing:-1.8px;margin:26px 0;font-size:49px;font-weight:500;line-height:1.15}.login-story p{color:#b3b3b3;max-width:390px;font-size:14px;line-height:1.85}.login-story>small{color:#ababab;z-index:1;font-size:10px}.login-path{align-items:center;gap:15px;margin-top:35px;display:flex}.login-path span{color:#ccc;align-items:center;gap:8px;font-size:11px;display:flex}.login-path i{background:#848484;width:28px;height:1px}.tire-art{aspect-ratio:1;opacity:.38;border:70px solid #3e3e3e;border-radius:50%;inset:auto -50% -28% 20%;transform:rotate(-30deg);position:absolute!important}.tire-art div{border:8px dashed #727272;border-radius:50%;position:absolute;inset:15%}.tire-art div:nth-child(2){border-style:solid;border-width:3px;inset:5%}.tire-art div:nth-child(3){border-style:solid;border-width:20px;inset:35%}.login-form{background:#f9f9f9;justify-content:center;align-items:center;padding:50px;display:flex}.login-box{width:350px;max-width:100%}.login-box .eyebrow{color:#969696;margin-bottom:17px}.login-box h2{letter-spacing:-1.1px;color:#4b4b4b;font-size:36px;font-weight:500}.login-box>p{color:#a1a1a1;margin:14px 0 34px;font-size:12px}.login-box .field{margin-bottom:22px}.login-box .button{justify-content:space-between;margin-top:10px;padding:14px}.login-private{color:#ababab;border-top:1px solid #e4e4e4;gap:12px;margin-top:30px;padding-top:25px;font-size:10px;line-height:1.8;display:flex}.login-private svg{flex-shrink:0;margin-top:2px}@media (width>=1600px){.dashboard-grid{grid-template-columns:minmax(0,1fr) 280px}.stat{padding:25px 28px}.sidebar{width:260px}.main-shell{margin-left:260px}main{padding-top:45px}.case-table th,.case-table td{padding-left:25px;padding-right:25px}}@media (width<=1250px){.sidebar{width:218px;padding-left:14px;padding-right:14px}.main-shell{margin-left:218px}.topbar{padding:0 27px}main{padding:30px 27px 40px}h1{font-size:29px}.dashboard-grid{grid-template-columns:minmax(0,1fr) 220px;gap:18px}.stat{padding:18px}.stat>div{font-size:10px}.stats{gap:12px}.queue-tools{gap:10px;margin-left:20px;margin-right:20px}.tabs{gap:14px;padding-left:20px;padding-right:20px}.panel-heading{padding:22px 20px}.pilot-card{padding:24px 20px}.review-layout{grid-template-columns:minmax(0,1fr) 240px;gap:18px}.wizard-layout{grid-template-columns:170px minmax(0,1fr);gap:20px}.wizard-content{padding:25px}.search-location{grid-template-columns:1fr 1fr}.search-location>.button{grid-column:1/-1;justify-self:start}.case-progress>div{gap:6px;padding:13px 11px;font-size:9px}.gallery{grid-template-columns:repeat(3,1fr)}.login-story{padding:50px 40px}.login-story h1{font-size:40px}}@media (width<=1050px){.dashboard-grid{grid-template-columns:1fr}.dashboard-aside{grid-template-columns:1fr 1fr}.pilot-card h2 br{display:none}.review-layout{grid-template-columns:1fr}.review-aside{grid-template-columns:1fr 1fr}.review-aside>.quiet-note{grid-column:1/-1}.stats{grid-template-columns:repeat(2,1fr)}.page-heading{align-items:flex-start}.page-heading>.button{padding:11px;font-size:10px}.top-right .date-label{display:none}.breadcrumb{font-size:10px}.two-panels{gap:17px}.integration-flow{gap:13px;padding:25px}.integration-flow code{font-size:9px}.login-story h1{font-size:35px}}@media (width<=780px){.sidebar{width:246px;transition:transform .2s;transform:translate(-100%)}.sidebar.open{transform:translate(0)}.main-shell{margin-left:0}.mobile-menu{color:#7a7a7a;background:0 0;padding:0;display:flex}.topbar{gap:13px;height:64px;padding:0 20px}.breadcrumb{flex:1}.top-right{gap:0}.pilot-label{font-size:9px}.breadcrumb>span{display:none}main{padding:26px 20px 40px}.page-heading{flex-direction:column;gap:20px;margin-bottom:25px}h1{font-size:30px}.page-heading p{font-size:12px}.stats{margin-bottom:22px}.stat>strong{font-size:32px}.stat>small{font-size:9px}.dashboard-aside{grid-template-columns:1fr 1fr}.case-table th,.case-table td{padding:15px}.wizard-layout{flex-direction:column;gap:20px;display:flex}.steps{gap:5px;width:100%;padding:0;display:flex}.steps>button{flex:1;align-items:flex-start;gap:7px;margin:0;padding:8px 2px}.steps>button>span{width:24px;height:24px;font-size:10px}.steps strong{font-size:10px;line-height:1.5}.steps small,.step-tip{display:none}.wizard-content{width:100%;padding:23px}.section-heading h2{font-size:24px}.case-progress{grid-template-columns:repeat(5,1fr)}.case-progress>div{text-align:center;flex-direction:column;gap:7px;padding:13px 5px;font-size:8px}.case-tabs{gap:22px;padding:0}.gallery{grid-template-columns:repeat(2,1fr)}.two-panels,.policy-grid{grid-template-columns:1fr}.integration-flow{flex-direction:column}.integration-flow>svg{transform:rotate(90deg)}.integration-flow>div{gap:10px;width:100%}.footer{padding:15px 20px}.form-grid.thirds{grid-template-columns:1fr 1fr}.modal-backdrop{padding:12px}.camera-modal{padding:20px}.login{grid-template-columns:1fr;min-height:100vh}.login-story{min-height:180px;padding:28px 30px}.login-story h1{margin:20px 0 0;font-size:27px}.login-story p,.login-story .login-path,.login-story small,.login-story .eyebrow{display:none}.login-story>.brand-word{font-size:26px}.login-story .tire-art{inset:-130% -20% auto 40%}.login-form{padding:35px 30px}.login-box{width:390px}.login-box h2{font-size:30px}.login-box>p{margin-bottom:27px}}@media (width<=460px){main{padding:24px 15px}.topbar{padding:0 15px}.pilot-label{font-size:8px}.breadcrumb{gap:5px;font-size:9px}h1{letter-spacing:-.8px;font-size:26px}.stats{gap:10px}.stat{padding:15px}.stat>div{font-size:9px}.stat>div svg{width:16px}.stat>small{font-size:8px}.dashboard-aside{grid-template-columns:1fr}.queue-tools{flex-direction:column;align-items:stretch}.queue-tools .checkline{align-self:flex-end}.tabs{gap:18px;padding-left:17px;padding-right:17px}.panel-heading{padding:19px 17px}.panel-heading h2{font-size:18px}.panel-heading .button{padding:8px 10px;font-size:9px}.panel-heading p{font-size:10px}.wizard-content{padding:20px 17px}.wizard-footer{flex-wrap:wrap;gap:10px}.wizard-footer>span{text-align:center;order:3;width:100%}.wizard-footer .button{padding:10px 12px;font-size:10px}.form-grid,.form-grid.thirds,.evidence-grid{grid-template-columns:1fr}.form-heading-row{flex-direction:column;align-items:flex-start;gap:7px}.search-location{grid-template-columns:1fr}.steps strong{font-size:9px}.steps>button{gap:5px}.review-aside{grid-template-columns:1fr}.detail-card{padding:22px}.assessment-body,.tire-body{padding-left:17px;padding-right:17px}.tire-facts{gap:10px}.tire-facts strong{font-size:10px}.tire-facts small{font-size:7px}.mini-evidence{grid-template-columns:repeat(3,1fr)}.mini-evidence img{height:70px}.gallery{gap:16px;padding:0 17px 20px}.gallery-image{height:115px}.message-list{padding:0 17px 20px}.email-preview{padding:17px}.email-preview>div{flex-wrap:wrap}.email-preview strong{font-size:10px}.heading-actions{gap:14px}.page-heading.compact h1{overflow-wrap:anywhere;font-size:24px}.toast{padding:14px;font-size:11px;bottom:15px}.camera-preview{aspect-ratio:3/4}.camera-caption{font-size:10px}.field input,.field textarea,.field select,.searchbox input{font-size:16px}.search-location .button{font-size:12px}.login-box .field input{font-size:16px}}@media (prefers-reduced-motion:reduce){*{transition:none!important;animation-duration:.01ms!important}}@media (width<=780px){.sidebar{transition:none}.field>span{font-size:12px}.field small,.evidence-slot>p,.file-import{font-size:11px}.step-tip p,.certification{font-size:12px}}@font-face{font-family:Montserrat;font-style:normal;font-weight:700;font-display:swap;src:url(/brand/montserrat-700.ttf)format("truetype")}@font-face{font-family:Noto Sans;font-style:normal;font-weight:400;font-display:swap;src:url(/brand/noto-sans-400.ttf)format("truetype")}@font-face{font-family:Noto Sans;font-style:normal;font-weight:500;font-display:swap;src:url(/brand/noto-sans-500.ttf)format("truetype")}@font-face{font-family:Noto Sans;font-style:normal;font-weight:600;font-display:swap;src:url(/brand/noto-sans-600.ttf)format("truetype")}:root{--red:#ef0010;--green:#ef0010;--deep:#121212;--cream:#f2f2f2;color:#202020;background:#f2f2f2;font-family:Noto Sans,Arial,sans-serif}h1,h2,h3,h4{letter-spacing:-.03em;font-family:Montserrat,Arial,sans-serif;font-weight:700}.official-logo{flex-shrink:0;width:156px;height:auto;display:block}.sidebar{color:#f2f2f2;background:#121212}.sidebar .brand{padding-bottom:20px}.sidebar .official-logo{width:160px;margin-bottom:12px}.sidebar nav button.active{color:#fff;background:#292929;border-left:3px solid #ef0010;padding-left:13px}.sidebar nav button:hover{background:#202020}.nav-dot{background:#ef0010}.brand-sub,.sidebar-section,.sidebar-note p,.sidebar-note>svg,.sidebar .user-card small,.sidebar .pilot-dot{color:#b8b8b8}.sidebar-note,.user-card{border-color:#303030}.pilot-dot:before,.pilot-label>span{background:#ef0010}.avatar{color:#fff;background:#303030}.button{border-radius:4px;min-height:43px;font-weight:600}.button.primary{color:#fff;background:#ef0010}.button.primary:hover:not(:disabled){background:#cb0010}.button.secondary{color:#252525;background:#fff;border-color:#c9c9c9}.button.secondary:hover:not(:disabled){background:#f2f2f2}.button.text{color:#252525}.field>span{color:#333}.field small{color:#6b6b6b}.field input,.field textarea,.field select{color:#202020;background:#fff;border-color:#ccc;border-radius:4px}.panel,.wizard-content{border-radius:8px}.eyebrow{color:#666;font-weight:600}.login-story{background:#121212}.login-story>div:not(.tire-art){z-index:1;position:relative}.login-story>.official-logo{z-index:1;width:185px;position:relative}.login-story .eyebrow,.login-story p,.login-story small,.login-path{color:#d6d6d6}.login-form{background:#f2f2f2}.login-box .eyebrow{color:#ef0010}.login-box>p{color:#595959}.login-story .tire-art{border-color:#303030}.back-to-public{color:#333;align-items:center;gap:8px;margin-top:22px;font-size:13px;text-decoration:none;display:inline-flex}.pilot-card{color:#fff;background:#202020}.pilot-card p,.pilot-card .tiny{color:#d6d6d6}.pilot-check{color:#f2f2f2}.pilot-rule{background:#414141}.stats .stat.accent{background:#fff;border-top:3px solid #ef0010}.stat.accent strong{color:#ef0010}.tabs button.active{color:#202020;border-color:#ef0010}.stepper .current>span,.stepper .active>span{color:#fff;background:#ef0010}.selected-location{background:#f6f6f6}.location-results>button.selected{background:#fff7f7;border-color:#ef0010}.tire-tab.active{border-color:#ef0010}.notice{color:#333;background:#f5f5f5;border-color:#e1e1e1}.notice.error{color:#8c0611;background:#fff1f1}.status-note{background:#ededed}.assessment-meta{color:#555}.assessment-summary{color:#303030}.review-form{border-color:#ddd}.tiny,.muted{color:#666}.public-site{color:#202020;background:#fff;flex-direction:column;min-height:100vh;display:flex}.public-header{color:#fff;background:#121212;border-bottom:1px solid #2c2c2c;align-items:center;gap:32px;min-height:96px;padding:20px clamp(22px,5vw,80px);display:flex}.public-header .official-logo{width:155px}.public-header-title{letter-spacing:1.5px;white-space:nowrap;border-left:1px solid #555;padding-left:28px;font-size:11px;font-weight:600}.public-header nav{gap:30px;margin-left:auto;display:flex}.public-header nav a{font-size:13px;font-weight:500;text-decoration:none}.public-header nav a:hover{color:#fff;text-underline-offset:6px;-webkit-text-decoration:underline #ef0010;text-decoration:underline #ef0010}.public-hero{color:#fff;background:#121212;grid-template-columns:1.1fr 1fr;gap:20px;min-height:540px;padding:70px max(5vw,24px) 68px;display:grid;position:relative;overflow:hidden}.public-hero-copy{z-index:1;max-width:690px;position:relative}.public-hero .eyebrow{color:#d6d6d6;letter-spacing:1.8px;border-left:3px solid #ef0010;padding-left:12px;font-size:11px}.public-hero h1{letter-spacing:-2.2px;margin-top:28px;font-size:clamp(38px,4.8vw,70px);line-height:1.08}.public-hero p{color:#d6d6d6;max-width:590px;margin-top:23px;font-size:16px;line-height:1.8}.public-hero-actions{flex-direction:column;align-items:flex-start;gap:20px;margin-top:34px;display:flex}.public-hero-actions .button{min-height:54px;padding:16px 24px;font-size:14px}.public-hero-actions>a{align-items:center;gap:10px;font-size:13px;text-decoration:none;display:inline-flex}.hero-note{color:#aaa;align-items:center;gap:8px;margin-top:30px;font-size:11px;display:flex}.public-hero-art{justify-content:center;align-items:center;min-width:0;display:flex;position:relative}.public-hero-art img{z-index:1;object-fit:contain;width:130%;max-width:760px;position:relative;transform:translate(8%)scale(1.1)}.hero-red-line{opacity:.9;background:#ef0010;width:90px;height:70%;position:absolute;top:5%;right:10%;transform:skew(-18deg)}.hero-art-label{color:#aaa;letter-spacing:2px;z-index:2;font-size:10px;position:absolute;bottom:4%;right:4%}.public-how,.public-checklist,.public-customer-note{width:calc(100% - 80px);max-width:1280px;margin:0 auto}.public-how{padding:70px 0}.public-how>.eyebrow{color:#ef0010;letter-spacing:1.8px;font-size:10px}.public-how>h2{margin-top:12px;font-size:34px;line-height:1.3}.public-steps{grid-template-columns:repeat(3,1fr);gap:40px;margin-top:46px;display:grid}.public-steps article{border-top:1px solid #d6d6d6;padding-top:24px}.public-steps article>div{color:#ef0010;justify-content:space-between;align-items:center;margin-bottom:22px;display:flex}.public-steps article>div>span{color:#9a9a9a;font-family:Montserrat,sans-serif;font-size:24px}.public-steps h3{margin-bottom:12px;font-size:17px}.public-steps p{color:#595959;max-width:330px;font-size:13px;line-height:1.8}.public-checklist{background:#f2f2f2;border-left:4px solid #ef0010;grid-template-columns:1fr 1.1fr;gap:60px;padding:36px 40px;display:grid}.public-checklist .eyebrow{letter-spacing:1.2px;font-size:10px}.public-checklist h2{margin:12px 0;font-size:26px}.public-checklist p{color:#666;font-size:13px}.public-check-items{flex-direction:column;gap:17px;font-size:13px;display:flex}.public-check-items span{align-items:flex-start;gap:10px;display:flex}.public-check-items svg{color:#ef0010;flex-shrink:0}.public-customer-note{align-items:baseline;gap:20px;padding:32px 0 48px;font-size:12px;display:flex}.public-customer-note p{color:#666;max-width:720px}.public-footer{color:#fff;background:#121212;flex-wrap:wrap;align-items:center;gap:28px;margin-top:auto;padding:36px max(5vw,24px);display:flex}.public-footer .official-logo{width:130px}.public-footer>span{color:#d6d6d6;font-size:12px}.public-footer a{align-items:center;gap:8px;margin-left:auto;font-size:12px;text-decoration:none;display:flex}.public-footer small{color:#aaa;border-top:1px solid #333;width:100%;padding-top:18px;font-size:10px}.public-content{background:#f2f2f2;flex:1;width:100%;min-height:calc(100vh - 265px);padding:54px 24px 70px}.public-entry{background:#fff;border:1px solid #ddd;border-radius:8px;max-width:720px;margin:0 auto;padding:44px}.public-entry>.eyebrow{color:#ef0010;letter-spacing:1.5px;font-size:10px}.public-entry h1{margin:15px 0 20px;font-size:32px;line-height:1.25}.public-entry>p{color:#595959;margin-bottom:28px;font-size:14px;line-height:1.8}.public-entry form{margin-top:24px}.public-entry fieldset{border:0;margin:0 0 28px;padding:0}.public-entry legend{margin-bottom:14px;font-size:13px;font-weight:600}.business-types{grid-template-columns:1fr 1fr;gap:12px;display:grid}.business-types label{cursor:pointer;border:1px solid #ccc;border-radius:4px;align-items:center;gap:9px;padding:18px 14px;font-size:13px;display:flex}.business-types label.selected{background:#fff6f6;border-color:#ef0010}.business-types input{accent-color:#ef0010}.public-entry form>label:not(.hp-field){flex-direction:column;gap:10px;margin-bottom:20px;font-size:13px;font-weight:600;display:flex}.public-entry form>label>input{background:#fff;border:1px solid #bdbdbd;border-radius:4px;width:100%;padding:13px;font-size:16px;font-weight:400}.public-entry form>.button{justify-content:center;width:100%;min-height:50px;font-size:14px}.public-form-note{color:#666;margin-top:16px;font-size:11px;line-height:1.6;display:block}.public-entry .button.text{margin-top:18px}.hp-field{width:1px;height:1px;position:absolute;left:-10000px;overflow:hidden}.resume-card{background:#f2f2f2;border-radius:4px;justify-content:space-between;align-items:center;gap:15px;padding:18px;display:flex}.resume-card>div{flex-direction:column;gap:7px;font-size:12px;display:flex}.public-case{padding:38px clamp(20px,5vw,80px) 64px}.public-case>.page-heading,.public-case>.back-link,.public-case>.wizard-layout,.public-case>.stepper,.public-case>.access-card,.public-case>.case-progress,.public-case>.status-note,.public-case>.case-tabs,.public-case>.review-layout{max-width:1320px;margin-left:auto;margin-right:auto}.public-case .page-heading h1{font-size:30px}.public-case .wizard-layout{margin-top:20px}.public-case .wizard-content{min-width:0}.public-case .form-grid .field input,.public-case .form-grid .field select{font-size:15px}.access-card{background:#fff;border:1px solid #ccc;border-left:3px solid #ef0010;border-radius:4px;margin-bottom:30px;padding:22px 26px}.access-card>div:first-child>svg{color:#ef0010;float:left;margin-right:12px}.access-card h2{margin:2px 0 12px;font-size:16px}.access-card p{color:#666;max-width:950px;font-size:12px;line-height:1.7}.access-code{flex-wrap:wrap;align-items:center;gap:12px;margin-top:18px;display:flex}.access-code code{letter-spacing:.7px;overflow-wrap:anywhere;background:#f2f2f2;padding:12px;font-size:14px}.access-code .button{min-height:38px;font-size:11px}.public-content>.notice{max-width:720px;margin:0 auto 22px}.public-site .toast{max-width:calc(100% - 32px)}@media (width>=1700px){.public-hero{padding-left:calc(50vw - 750px);padding-right:calc(50vw - 750px)}}@media (width<=1000px){.public-header-title{display:none}.public-hero{grid-template-columns:1.3fr 1fr;min-height:480px}.public-hero h1{font-size:45px}.public-hero-art img{width:155%;max-width:none}.public-hero p{font-size:14px}.public-how,.public-checklist,.public-customer-note{width:calc(100% - 48px)}.public-steps{gap:22px}.public-checklist{gap:25px}}@media (width<=700px){.public-header{gap:20px;min-height:80px;padding:17px 20px}.public-header .official-logo{width:122px}.public-header nav{gap:13px}.public-header nav a{max-width:86px;font-size:10px}.public-hero{flex-direction:column;gap:30px;min-height:0;padding:42px 24px 15px;display:flex}.public-hero h1{letter-spacing:-1.4px;margin-top:22px;font-size:39px}.public-hero p{font-size:14px}.public-hero .eyebrow{letter-spacing:1.2px;font-size:9px}.public-hero-actions .button{justify-content:center;width:100%}.public-hero-art{width:100%;height:245px;overflow:hidden}.public-hero-art img{object-fit:contain;width:115%;max-height:300px;transform:translate(4%)}.hero-art-label{font-size:8px;bottom:8%}.hero-red-line{width:62px;height:90%;top:0;right:20%}.hero-note{margin-top:24px;font-size:10px}.public-how{padding:44px 0}.public-how>h2{font-size:28px}.public-steps{grid-template-columns:1fr;gap:30px;margin-top:30px}.public-steps article>div{margin-bottom:12px}.public-steps p{max-width:none}.public-checklist{grid-template-columns:1fr;gap:25px;padding:26px 22px}.public-checklist h2{font-size:22px}.public-customer-note{padding:26px 0 34px;display:block}.public-customer-note p{margin-top:10px}.public-footer{gap:22px;padding:28px 24px}.public-footer>span{font-size:10px}.public-footer .official-logo{width:105px}.public-footer a{width:100%;margin-left:0}.public-content{padding:24px 16px 40px}.public-entry{padding:27px 22px}.public-entry h1{font-size:26px}.business-types{grid-template-columns:1fr}.resume-card{flex-direction:column;align-items:flex-start}.public-case .page-heading h1{overflow-wrap:anywhere;font-size:24px}.public-case .form-grid .field input,.public-case .form-grid .field select{font-size:16px}.access-card{padding:18px}.access-code code{letter-spacing:0;width:100%;font-size:12px}.access-code .button{flex:1}.public-case .case-progress{overflow:auto}.public-case .case-tabs{flex-wrap:wrap}.public-entry>p{font-size:13px}.login-story>.official-logo{width:155px}}.claim-reasons{border:0;min-width:0;margin:0 0 25px;padding:0}.claim-reasons legend{margin-bottom:15px;font-size:16px;font-weight:600}.reason-options{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;display:grid}.reason-options label{cursor:pointer;border:1px solid #d6d6d6;border-radius:6px;align-items:center;gap:12px;padding:20px 16px;font-size:13px;font-weight:600;display:flex}.reason-options label.selected{background:#fff5f5;border-color:#ef0010;box-shadow:inset 3px 0 #ef0010}.reason-options input{accent-color:#ef0010;flex-shrink:0;width:17px;height:17px}.requirements-preview{background:#f5f5f5;border-left:3px solid #ef0010;margin-top:24px;padding:20px;line-height:1.7}.requirements-preview p{margin:8px 0;font-size:13px}.requirements-preview ul{padding-left:20px;font-size:13px}.requirements-preview small{color:#595959}.requirement-badge{letter-spacing:.02em;white-space:nowrap;border-radius:4px;margin-left:auto;padding:4px 7px;font-size:9px;font-weight:700}.evidence-title .requirement-badge{width:auto;height:auto}.requirement-badge.required{color:#a10c15;background:#fff1f1}.requirement-badge.optional{color:#555;background:#ededed}.evidence-slot>.requirement-reason{color:#555;margin-top:0;font-size:12px;line-height:1.65}.evidence-title{flex-wrap:wrap}.document-actions{flex-wrap:wrap;align-items:center;gap:10px;display:flex}.document-actions .file-button,.document-actions .button{margin:0}.skip-evidence{border-top:1px solid #e7e7e7;margin-top:14px;padding-top:10px}.skip-evidence>.button{min-height:36px;padding:5px 0;font-size:12px}.skip-notice{background:#f2f2f2;border-radius:4px;padding:12px}.skip-notice.blocking{background:#fff1f1;border-left:3px solid #ef0010}.skip-notice strong{font-size:12px}.skip-notice p{margin:6px 0 0;font-size:12px;line-height:1.65}.step-blocker{margin-bottom:24px}.step-blocker p{line-height:1.75}.capture-example{color:#fff;background:linear-gradient(145deg,#333,#151515);border-radius:5px;height:135px;margin:0 0 15px;position:relative;overflow:hidden}.capture-example>span{color:#ddd;font-size:9px;position:absolute;bottom:7px;left:8px}.positioning-guide{color:#fff;stroke:currentColor;pointer-events:none;opacity:.63;filter:drop-shadow(0 1px 2px #0008);width:100%;height:100%;position:absolute;inset:0}.positioning-guide .ghost-fill{fill:#ffffff17}.positioning-guide text{stroke:none;fill:currentColor;font-family:Noto Sans,sans-serif}.positioning-guide .guide-brand{letter-spacing:5px;fill-opacity:.6;font-family:Montserrat,sans-serif;font-size:36px;font-weight:700}.positioning-guide .guide-small{letter-spacing:1.3px;font-size:19px;font-weight:600}.positioning-guide .guide-dot{fill-opacity:.7;font-size:43px;font-weight:700}.positioning-guide .guide-accent{color:#ff8c94}.capture-example .positioning-guide{opacity:.65}.positioning-guide.mini text{display:none}.camera-preview{border-radius:6px}.camera-preview video,.camera-preview>img{object-fit:contain;display:block}.guide-toggle{cursor:pointer;align-items:center;gap:10px;margin:16px 0;font-size:13px;display:flex}.guide-toggle input{accent-color:#ef0010;width:17px;height:17px}.capture-instructions{background:#f5f5f5;border-radius:5px;margin-top:16px;padding:15px}.capture-instructions strong{font-size:14px}.capture-instructions p{margin:7px 0;font-size:13px;line-height:1.65}.capture-instructions small{color:#666;font-size:11px;line-height:1.5;display:block}@media (width<=800px){.steps{grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;display:grid}.steps>button{min-height:50px;padding:8px 5px}.steps strong{font-size:11px}.steps>button>span{flex-shrink:0}.camera-modal{padding:16px}.camera-modal .modal-heading{margin-bottom:13px}.camera-modal .modal-heading h2{font-size:21px}.camera-modal .modal-actions{background:#fff;margin-top:10px;padding:12px 0;position:sticky;bottom:-16px}.guide-toggle,.capture-instructions p{font-size:14px}.capture-instructions small{font-size:12px}}@media (width<=480px){.reason-options{grid-template-columns:1fr;gap:10px}.reason-options label{padding:16px}.evidence-title strong{font-size:12px}.documents-grid .evidence-slot{padding:16px}.step-blocker{overflow-wrap:anywhere}.capture-example{height:125px}.modal-backdrop{padding:10px}}.guide-launch{background:#fff;border:1px solid #ddd;border-left:4px solid #ed0010;border-radius:5px;justify-content:space-between;align-items:center;gap:24px;margin-bottom:24px;padding:22px 28px;display:flex}.guide-launch p{color:#656565;margin:5px 0 0;font-size:14px}.claim-guide{background:#fff;border:1px solid #ddd;border-radius:8px;max-width:940px;margin:0 auto 28px;padding:32px}.guide-heading{justify-content:space-between;align-items:center;gap:20px;display:flex}.guide-heading h2{margin:8px 0;font-size:22px}.guide-heading .icon-button{cursor:pointer;background:0 0;border:0;padding:8px}.guide-intro{color:#666;max-width:660px;line-height:1.6}.guide-tools{border-bottom:1px solid #e6e6e6;flex-wrap:wrap;align-items:center;gap:12px;margin-bottom:28px;padding:12px 0 22px;display:flex}.guide-tools .muted{font-size:12px}.claim-guide .button,.guide-launch .button{min-height:44px;font:inherit;cursor:pointer;border:1px solid #ccc;border-radius:4px;justify-content:center;align-items:center;gap:9px;padding:12px 17px;font-weight:600;text-decoration:none;display:inline-flex}.claim-guide .button.primary,.guide-launch .button.primary{color:#fff;background:#ed0010;border-color:#ed0010}.claim-guide .button.secondary{color:#252525;background:#fff}.claim-guide .button:disabled{opacity:.5;cursor:not-allowed}.guide-question{align-items:flex-start;gap:14px;margin:22px 0;display:flex}.guide-question svg{color:#ed0010;flex-shrink:0;margin-top:3px}.guide-question h3{max-width:720px;margin:0;font-size:28px;line-height:1.45}.guide-answer-form,.vin-scan-button{margin-top:24px}.vin-scan-result .scanned-vin{letter-spacing:.02em;overflow-wrap:anywhere;color:#111;font-family:ui-monospace,monospace;font-size:clamp(16px,4.4vw,22px)}.vin-scan-result .button{margin:8px 12px 0 0}.vin-scan-result:focus{outline-offset:3px;outline:2px solid #ccc}.native-vin-camera{white-space:normal;margin-top:16px}.guide-answer-label{font-size:14px;font-weight:600;display:block}.guide-answer-description{color:#666;margin:8px 0 0;font-size:14px}.guide-answer{align-items:flex-start;gap:10px;margin:22px 0;display:flex}.guide-answer input,.guide-answer select,.guide-answer textarea,.catalog-picker input,.catalog-picker select{width:100%;font:inherit;background:#fff;border:1px solid #bbb;border-radius:4px;min-height:46px;padding:13px 14px}.guide-answer input,.guide-answer select,.guide-answer textarea{flex:1;min-width:0}.guide-input-control{flex:1;min-width:0;position:relative}.guide-input-control textarea{resize:vertical;min-height:120px;display:block}.guide-input-control input[type=date]{min-height:50px;padding-right:50px}.guide-input-control input[type=date]::-webkit-calendar-picker-indicator{opacity:0;width:0;margin:0}.guide-calendar-button{color:#333;cursor:pointer;background:0 0;border:0;border-left:1px solid #ddd;border-radius:0 4px 4px 0;place-items:center;width:48px;height:48px;display:grid;position:absolute;top:1px;right:1px}.guide-calendar-button:hover{background:#f5f5f5}.guide-input-unit{color:#666;margin-top:6px;font-size:13px;display:block}.guide-reuse-date{white-space:normal;margin-top:14px}.guide-completed{background:#f7faf8;border:1px solid #dde5df;border-radius:4px;margin-top:16px}.guide-completed>summary{cursor:pointer;color:#245f33;padding:12px 16px;font-size:14px}.guide-completed>summary svg{vertical-align:middle;margin-right:6px}.guide-completed>.guide-photo-result{margin-top:0}.guide-saved-documents{overflow-wrap:anywhere;padding:0 16px 16px;font-size:14px}.guide-saved-documents p{margin:8px 0}.guide-saved-documents ul{padding-left:20px}.guide-answer button{flex-shrink:0}.guide-saved{color:#245f33;overflow-wrap:anywhere;background:#f1f7f2;border-radius:4px;align-items:center;gap:8px;padding:10px 14px;font-size:13px;display:flex}.guide-choices{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;display:grid}.guide-choices .button{text-align:left;justify-content:flex-start;min-height:62px;padding:18px}.guide-choices .button:hover:not(:disabled),.guide-choices .button:focus-visible{background:#fff6f6;border-color:#ed0010}.guide-progress{border-bottom:1px solid #e6e6e6;grid-template-columns:repeat(6,minmax(0,1fr));gap:10px;margin:0 0 28px;padding:0 0 26px;list-style:none;display:grid}.guide-progress li{color:#888;flex-direction:column;gap:8px;display:flex}.guide-progress li>span{border:1px solid #ddd;border-radius:50%;place-items:center;width:29px;height:29px;font-size:12px;display:grid}.guide-progress li.current{color:#222;font-weight:600}.guide-progress li.current>span{color:#fff;background:#ed0010;border-color:#ed0010}.guide-progress li.done>span{color:#333;border-color:#555}.guide-progress small{font-size:11px;line-height:1.4}.guide-current{min-height:210px;padding:10px 0 4px;animation:.18s ease-out question-arrives}.guide-question h3:focus{outline:none}.guide-saved{margin:0 0 18px}@keyframes question-arrives{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}@media (prefers-reduced-motion:reduce){.guide-current{animation:none}}.guide-shops{margin:20px 0}.guide-shops button{text-align:left;cursor:pointer;background:#fff;border:1px solid #ccc;border-radius:4px;flex-direction:column;width:100%;margin:6px 0;padding:14px;display:flex}.guide-shops span{color:#666;margin-top:4px;font-size:13px}.guide-shop-filter{flex-direction:column;gap:8px;margin:24px 0 16px;font-size:14px;display:flex}.guide-shop-filter input{width:100%;min-width:0;font:inherit;border:1px solid #ccc;border-radius:4px;padding:14px}.guide-shops button:hover,.guide-shops button:focus-visible{border-color:var(--red);background:#fff7f7}.guide-shop-lookup>p[role=status]{align-items:center;gap:8px;display:flex}.catalog-picker{background:#f7f7f7;border-radius:5px;grid-template-columns:1fr 1fr;gap:16px;margin-bottom:24px;padding:18px;display:grid}.catalog-picker label{flex-direction:column;gap:7px;font-size:13px;display:flex}.catalog-picker label:nth-child(3),.catalog-picker small{grid-column:1/-1}.catalog-picker small{color:#666;font-size:12px;line-height:1.5}.guide-evidence-actions{border-top:1px solid #eee;flex-wrap:wrap;gap:22px;margin-top:26px;padding-top:18px;display:flex}.guide-evidence-actions .back-link{font-size:13px}.guide-photo-result{overflow-wrap:anywhere;background:#f6f6f6;margin-top:20px;padding:18px;line-height:1.5}.guide-capture-card{background:#fafafa;border:1px solid #ddd;border-radius:8px;grid-template-columns:minmax(0,1.1fr) minmax(0,1fr);display:grid;overflow:hidden}.guide-capture-example{aspect-ratio:4/3;color:#fff;background:linear-gradient(145deg,#333,#151515);align-self:center;margin:0;position:relative}.guide-capture-example .positioning-guide{opacity:.95}.guide-capture-example figcaption{color:#ddd;font-size:11px;position:absolute;bottom:12px;left:14px}.guide-capture-help{align-self:center;padding:24px}.guide-capture-help h4{margin:12px 0;font-size:18px}.guide-capture-help p{margin:0 0 20px;font-size:14px;line-height:1.65}.guide-capture-help small{color:#666;margin-top:14px;font-size:12px;line-height:1.6;display:block}.guide-capture-reading-note{color:#555;font-size:13px;line-height:1.6}.guide-manual-answer{margin-top:20px}.guide-manual-answer summary{cursor:pointer;color:#555;padding:8px 0;font-size:13px}.guide-manual-answer[open] summary{margin-bottom:12px}@media (width<=640px){.guide-capture-card{grid-template-columns:1fr}.guide-capture-help{padding:20px}.guide-capture-help .button{justify-content:center;width:100%}}.guide-photo-result.usable{border-left:3px solid #26783a}.guide-photo-result.retake{border-left:3px solid #ed0010}.guide-photo-result small{color:#666}.guide-photo-result .button{margin-top:14px}.guide-confirm{background:#f7f7f7;padding:20px;line-height:1.6}.guide-confirm p{margin:8px 0 16px}.guide-history{color:#777;margin-top:25px;font-size:13px}.guide-history summary{cursor:pointer}.guide-history small{color:#555}.guide-hidden-form{display:none!important}.sr-only{clip:rect(0, 0, 0, 0);white-space:nowrap;border:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}@media (width<=640px){.guide-launch{flex-direction:column;align-items:stretch;padding:20px}.claim-guide{padding:20px 16px}.guide-heading h2{font-size:24px}.guide-question h3{font-size:23px}.guide-heading{flex-direction:column;align-items:flex-start;gap:8px}.guide-progress small{display:none}.guide-progress{margin-bottom:20px;padding-bottom:20px}.guide-choices{grid-template-columns:1fr}.guide-answer{flex-direction:column;align-items:stretch}.catalog-picker{grid-template-columns:1fr}.catalog-picker label{grid-column:1/-1}.guide-tools .button{flex:1}.guide-evidence-actions{gap:12px}}.guide-photo-preview{max-width:220px;margin-bottom:12px;display:block}.guide-photo-preview img{object-fit:contain;background:#fff;border:1px solid #ddd;border-radius:4px;width:100%;max-height:160px;display:block}.invoice-start>p{max-width:65ch}.invoice-upload-actions{flex-wrap:wrap;gap:12px;margin:24px 0 18px;display:flex}.invoice-source{overflow-wrap:anywhere;margin-bottom:16px;display:inline-block}.invoice-shop{background:#f6f6f6;margin:20px 0;padding:20px}.invoice-shop p{overflow-wrap:anywhere}.invoice-fields{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;margin:20px 0;display:grid}.invoice-choice{border:1px solid #ddd;border-radius:4px;align-items:flex-start;gap:12px;min-width:0;padding:14px;display:flex}.invoice-choice input{accent-color:#ed0016;flex:0 0 18px;width:18px;height:18px;margin:4px 0 0}.invoice-choice span{min-width:0}.invoice-choice strong,.invoice-choice small{overflow-wrap:anywhere;display:block}.invoice-choice small{color:#666;margin-bottom:4px;font-size:13px}.invoice-defer{border-top:1px solid #ddd;gap:10px;margin-top:24px;padding-top:20px;display:grid}.invoice-defer .text-link{text-align:left;justify-self:start}.invoice-defer small{color:#666}@media (width<=640px){.invoice-fields{grid-template-columns:1fr}.invoice-upload-actions .button{width:100%}}.ai-decision{border:1px solid;border-left-width:4px;border-radius:6px;margin:20px 0;padding:24px}.ai-decision.approved{color:#154e2f;background:#eff8f1;border-color:#217346}.ai-decision.declined{color:#82212a;background:#fff2f2;border-color:#b32632}.ai-decision h3{margin:8px 0 12px;font-size:25px}.ai-decision .button{margin-top:16px}.ai-decision p{line-height:1.6}.ai-queue-result{white-space:nowrap;font-size:13px}.audit-progress strong{font-size:26px}.audit-progress small{line-height:1.6}.case-table .case-ref{white-space:nowrap}.case-table{min-width:680px}.decision-email{margin-bottom:20px;padding:26px}.decision-email .panel-heading{padding:0 0 20px}.decision-email>dl{grid-template-columns:64px minmax(0,1fr);gap:8px 16px;margin:0 0 24px;display:grid}.decision-email>dl dt{color:#777}.decision-email>dl dd{overflow-wrap:anywhere;margin:0}.decision-email .check-row{align-items:flex-start;gap:12px;margin:20px 0 16px;line-height:1.5;display:flex}.decision-email .check-row input{flex:none;margin-top:5px}.decision-email>.button{display:block}.decision-email .message-list{padding:24px 0 0}.decision-email .email-preview>.button{margin-top:14px;display:block}@media (width<=640px){.decision-email{padding:18px}.decision-email>.button{width:100%}}